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FAQ


Why use Urban Market Bags?

Urban Market Bags is a reusable bag line featuring bright colors and sleek styles, where fashion meets function. Like your favorite pair of jeans these market bags will quickly become a stylish staple you can't live without.


How are Urban Market Bags different?

Urban Market Bags come in a convenient pack that is designed to fit in the cup holder of your car or any handbag. When folded in the pack, the bags are compact and easy to carry while shopping. Our bags are made out of a durable 100% SUPPLEX nylon and are washing machine friendly.


What are the dimensions of the 3-bag pack?

The 3-bag pack is 5'' tall with a 3 1/2'' diameter. each bag inside is 26'' tall and 12 1/2'' wide. These bags also expand and have longer handles so you can hold them over your shoulder. This design was developed to be the perfect size for the walking shopper.


What are the dimensions of the 6-bag pack?

The 6-bag pack is 9'' tall with a 3 1/2'' diameter. Each bag inside is 221/2'' tall, 11 1/2'' wide and expand to carry 20% more than traditional plastic or paper bags. One 6 pack can load an entire cart of groceries. The design is carefully crafted to maximize the amount of goods the bags can carry without becoming too heavy.


Returns and exchanges

Unused bags can be returned or exchanged within 30 days of receiving your order. Please click on this link to print your return slip. After filling out the form, mail it along with the bags to this address:

Urban Market Bags
2995 Woodside Road
Suite 400
Woodside, CA 94062

Email us at info@urbanmarketbags.com if you have additional questions.


What forms of payment do you accept and is my information safe?

Yes! We accept Visa, Mastercard and PayPal and use NetSuite's web store with industry-leading data encryptation to keep all of your information safe and secure.


Shipping

Depending on the time of the order, products usually leave our warehouse within two business days.


Use and care

Machine wash cold and tumble dry low.